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Registry Still Helping Seniors Avoid Unwanted Calls

Elderly lady on getting unwanted calls
The Do Not Call Registry was established by the Federal Trade Commission (FTC) to keep people of all ages from being bothered by unwanted telemarketing calls.

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If you’re a senior at home and the telemarketers persist, get in touch with the Federal Trade Commission. “Do Not Call” remains an effective way to silence those unwanted phone solicitors. Think about assistance at home, too. A Home Instead CAREGiverSM could help keep you safe from intrusions on your privacy.

Q. My daughter signed me up for the “Do Not Call” Registry, but I still get unwanted solicitation calls. Is this common and what can I do about it? As an 82-year-old woman living alone, I don’t want to be bothered by these people.

The Do Not Call Registry was established by the Federal Trade Commission (FTC) to keep people of all ages from being bothered by unwanted telemarketing calls.

However, you may still get calls from or on behalf of political organizations, charities and telephone surveyors, according to the FTC. A company also may call you for 18 months after you make a purchase or three months after you submit an inquiry or application, the FTC advises.

If you think you’re still getting too many calls, the Federal Trade Commission recommends the following:

  • Check to see that your number is on the registry. You can verify this in two ways: online at (click on “Verify a Registration”), or by calling 888-382-1222 (TTY 866-290-4236) from the phone number you wish to verify. Follow the prompts.

    If your number is not on the registry, you can add it using the same website or phone number. (Call from the number you want to register.) If you register online, you will receive an email from as part of the confirmation process. You will need to click on the link in this email within 72 hours after you receive it. If you don’t click on the link in the email, the number you tried to register will not be added to the registry, and telemarketers may continue to call.

  • If your number has been on the registry for at least 31 days, and a telemarketer calls, complain to the FTC. Visit or call 888-382-1222 (TTY 866-290-4236). You’ll need to provide the date of the call and the phone number or name of the company that called you.

National Do-Not-Call Registry
Scammers are targeting older adults by creating elaborate telephone fraud strategies. Protect your senior from these scams by registering their number on a National Do-Not-Call Registry.

If another set of eyes and ears in your home would help you feel more secure, consider hiring a CAREGiverSM from the local Home Instead® office. A CAREGiver could help you screen calls and assist you in differentiating legitimate calls from telemarketing calls, scams or unwanted solicitations. Keeping seniors safe at home is a priority.

Last revised: October 11, 2011

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