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Medicare Rights Center: Answers for Caregivers and Seniors

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Medicare serves as a vital gateway to affordable healthcare for older adults. Yet many family caregivers who have taken on the responsibility of managing a loved one’s Medicare benefits often find it confusing and overwhelming. It can be difficult to understand the various “Parts” of Medicare, let alone figure out how Medicare Part A, B or D might interact with other insurance coverage the family member might have.

The Medicare Rights Center is a national non-profit consumer service organization that has partnered with Home Instead® to help caregivers get answers to a loved one’s Medicare questions. Through the center, you can access Medicare Interactive, a free online resource, to get answers related to home health care, such as types of home health care that Medicare will and will not pay for, qualifying for coverage, how to get the home health care benefit, and Medicare coverage of care for chronic conditions.

Medicare Rights counsels people with Medicare, their families and caregivers, and the professionals who serve them in both English and Spanish on its national consumer helpline. All callers to the helpline are screened for Medicare cost-savings programs and enrolled when they qualify for these low-income benefits. Medicare Rights also educates people about their Medicare rights and benefits through its community programs and online resources.

If you need help navigating the complex world of health insurance and access to the home health care benefits a loved one needs, go to Medicare Interactive or call the Medicare Rights helpline at 1-800-333-4114.

Last revised: November 30, 2016

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Thoughts and stories from others
  1. July 15, 2018 at 7:36 am | Posted by Alex J Newcomer

    Our family was informed in a casual manner that the therapy for my wife would be discontinued on the 12th of the month. My daughter called medicare right away to appeal to keep the therapy. After denial she realized that the entire program at Stratford Court would be ended. She was shocked that she hadn't got the complete information from the Social Director.


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